How to conduct user testing of mobile games using session recording tools?

We are Karro and Veronica, two engineers who wrote our master’s thesis about user testing of mobile games with help of session recording tools. In this blog post we are going to talk about what a session recording tool is, how to carry out user testing with these tools and what the benefits are. We are also going to explain important aspects to consider regarding session recording tools and test services.

The thesis research, which this blog post is based on, was conducted at the mobile games development company MAG Interactive at their headquarters in Stockholm and the main focus was on how to test mobile games. During our research, we evaluated a total of 10 session recording tools and test services with the goal to find the tool and service most suitable for user testing of mobile games. One of the objectives for the thesis was also to establish a workflow for how to perform user testing with session recording tools, this workflow will be presented further down.
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Beta testing to find your target market?

For your products to become successful you need to know your target market and audience. If you don’t know these you’ll waste time and money on irrelevant people. But how do you know your true target audience? The people you think are your target market might actually be the complete opposite to those who end up buying your products.

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Should you use your fans as testers?

Since I joined Beta Family I’ve discovered a tool called Mention, which lets users monitor certain phrases that are important to them. For example, I’m always on the lookout for app development companies that need beta testers and with Mention I get an overview of all social media channels and forums where companies are searching for them. It’s great!

Using Mention I noticed it’s common for fans of games and other applications to contact companies directly and offer to be beta testers. This is quite interesting and I reckon worth chatting about, because there are some aspects to consider when using fans as testers.

Fans
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